![]() The Unite official's comments to the transport select committee alarmed MPs. BAA, Heathrow's owner, said a baggage link between T4 and T5 was under construction. "There are lots of transfer bags landing in T4 and they have to be manually transferred to T5 because there is no mechanical system for loading the bags," said Vaid, who witnessed the T5 chaos at first hand as one of the BA baggage handlers in the building. However, Unite also blamed inadequate links between the building and BA's other terminals at Heathrow, meaning that bags arriving at Terminal 4 have to make a laborious journey to T5. That cost the airline, the terminal's sole tenant, at least £16m.īA said the main cause of lost transfer bags at T5 was flights arriving late because of runway congestion or delayed departures at other airports. The opening of T5 saw the cancellation of more than 500 British Airways flights after the baggage system failed. "That system is still in place and is still resulting in a significant number of bags not connecting with passengers." Steve Turner, Unite's national secretary for aviation, said the state-of-the-art automated baggage handling system at T5 was to blame. ![]() According to Unite, 80 out of 1,000 bags on connecting flights from T5 do not get to their plane, against an average of 65-70 bags for the rest of the airport. The baggage figures for passengers flying into Heathrow in order to catch a further flight, are still worse than for the rest of the airport, three months after the building's disastrous opening. "If we change the process it will get better.
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